

Everything I've read is way over my head. Is there anyway to fix this or is this thing toast? It's only a year old which is a real bummer. If I pull the battery and hold power and volume down I can get into a menu with a few things but none of them do anything except make it reboot back to the green screen. Took it to Verizon and they didn't know anything. I google searched it but came up with no real fixes. 4)Collect ramdump files from your pc or sdcard. The storage path is: Click the Open Log File Directory in the second menu. The phone will restart automatically after the DUMP LOG is finished. The Ports item shows that the phone status is Sahara Memory Dump. 3) If sdcard ram dump enabled just wait for reboot. Two : Grab the DUMP LOG Opens the QPST Configuration software, which automatically grabs the DUMP LOG. 2) Get the ram dump image using QPST Configuration.

rdcookie.txt ,rtcookie.txt Please do following action. Just checked it an hour later and it was doing this. Option : SD card ram dump mode Push below files to sdcard before test. 2) Get the ram dump image using QPST configuration 3) If sdcard ram dump enabled just wait for reboot. Get the ram dump image using QPST configuration rdcookie.txt, rtcookie.txt Please do following action. Press key to choose Dload Mode or Reboot.Ģ. I checked it an hour later and noticed it had a green screen that looked like something from DOS. Then, click on the Browse button next to Boot Image, navigate to and select the BOOTLOADER.HEX file.

Occasionally I will get a different error screen where the line 'Kernel Crash' Is replaced with Tz crash or HW Reset. Invalid ram console data I have selected the reboot option multiple times but that does not work. Click on the Browse button next to Phone Image, navigate to the downloaded HEX firmware for your device, and select it. Get the ram dump image using QPST Configuration. Around 530 today I was using my LG G4 and it was fine. This will take you to the QPST Software Download menu.
